Privacy Policy

1 Introduction

65 Jili is committed to protecting the privacy and personal data of all players who use our platform. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. We take that responsibility seriously.

This Policy applies to all personal data collected through the 65 Jili website, mobile-optimized platform, customer support channels, and any other services we provide. It covers data collected from registered players, prospective players who browse the site without registering, and any other individuals who interact with us.

65 Jili operates in the Philippines and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC ).

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, 65 Jili acts as the Personal Information Controller in respect of the personal data you provide when using our platform. This means we determine the purposes and means by which your personal data is processed.

Where we engage third-party service providers to process personal data on our behalf — such as payment processors, identity verification providers, or analytics platforms — those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with our instructions and applicable law.

3 Personal Data We Collect

65 Jili collects the following categories of personal data, depending on how you interact with our platform:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)
• Username and encrypted password

3.2 Contact Data

• Email address
• Mobile phone number
• Residential address (province, city, barangay, ZIP code)

3.3 Financial and Transaction Data

• GCash or Maya account details (mobile number associated with the e-wallet)
• Bank account details (account name, bank name, account number) for withdrawal processing
• Debit card details (card type, last four digits, expiry date — full card numbers are never stored by 65 Jili)
• Deposit and withdrawal history
• Wagering and gaming transaction records
• Bonus and promotion redemption history

3.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the platform
• Referring website or traffic source

3.5 Communications Data

• Records of live chat conversations with our support team
• Email correspondence with 65 Jili
• Feedback, complaints, and dispute records

3.6 Responsible Gaming Data

• Self-imposed deposit limits, loss limits, and session time limits
• Cooling-off and self-exclusion records
• Responsible gaming assessment responses (where applicable)

4 How We Collect Your Data

65 Jili collects personal data through the following means:

4.1 Directly From You

The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

4.2 Automatically Through Technology

When you visit the 65 Jili website, we automatically collect certain technical data through cookies, web beacons, pixel tags, and server logs. This includes your IP address, browser type, device identifiers, and browsing behavior on our platform. See Section 8 for full details on our use of cookies.

4.3 From Third Parties

We may receive personal data about you from the following third-party sources:

• Identity verification providers — to confirm your identity and age during KYC checks.
• Payment processors — to confirm the status and ownership of payment accounts used for deposits and withdrawals.
• Fraud prevention and anti-money laundering (AML) screening services — to detect and prevent financial crime.
• PAGCOR and regulatory bodies — where required to verify player eligibility or respond to regulatory inquiries.

5 How We Use Your Personal Data

65 Jili uses your personal data for the following purposes:

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, 65 Jili relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing and Disclosure

65 Jili does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the 65 Jili platform. These include payment processors (GCash, Maya, and banking partners), identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on our instructions and in compliance with applicable law.

7.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 65 Jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.

7.4 With Your Consent

We may share your data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.

8 Cookies & Tracking Technologies

65 Jili uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit our website.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the 65 Jili platform, including your ability to log in and access your account.

9 Data Retention

65 Jili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML and regulatory requirements.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized and retained for analytical purposes.

When personal data is no longer required, 65 Jili will securely delete or anonymize it in accordance with our data disposal procedures.

10 Data Security

65 Jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 65 Jili platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to authorized 65 Jili personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security.
• Regular security assessments: 65 Jili conducts periodic security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses.
• Incident response: We maintain a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 65 Jili. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.

If you believe your data subject rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Children's Privacy

The 65 Jili platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and — where applicable — report the matter to the relevant authorities.

If you are a parent or guardian and believe that a minor has registered on the 65 Jili platform, please contact us immediately at [email protected] so we can take prompt action.

13 Third-Party Links

The 65 Jili website may contain references to third-party services such as payment providers. While we take care to work only with reputable partners, 65 Jili is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 65 Jili platform.

14 Changes to This Privacy Policy

65 Jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered players via the email address or mobile number associated with their account and update the "Last Updated" date at the top of this page.

Your continued use of the 65 Jili platform after any changes to this Policy constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically. The most current version will always be available at https://65jili.vip/privacy-policy.

15 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through your account dashboard

We aim to respond to all privacy-related inquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.